Welcome to The Mystic Mercantile! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Use of Our Website
By using The Mystic Mercantile website, you agree to follow all applicable laws and regulations. You are responsible for ensuring that all information you provide is accurate, complete, and current. Unauthorized use of our website or any content is prohibited.
2. Products and Services
We offer a variety of products for sale, including Vampire Diaries-themed merchandise and tour experiences. All product descriptions, images, and prices are subject to change without notice. We strive for accuracy, but errors may occur.
3. Ordering and Payment
By placing an order on our website, you confirm that you are at least 18 years old or have the permission of a legal guardian. All orders are subject to availability and confirmation of the order price.
4. Shipping and Delivery
We ship to [list areas you deliver to]. Shipping fees are calculated at checkout and may vary based on your location and the size of your order. We aim to process orders promptly, but are not responsible for delays due to circumstances beyond our control, such as postal delays.
5. Returns and Exchanges
If you are not satisfied with your purchase, you may request a return or exchange within [insert number of days, e.g., 30 days] of receipt. Items must be unused, in their original condition, and in the original packaging. Some items may be non-returnable, such as custom or sale items. For detailed return instructions, please refer to our [Return Policy page].
6. Tours and Experiences
Tours are subject to availability and may be cancelled or rescheduled due to unforeseen circumstances. By booking a tour, you agree to abide by our tour guidelines, including respecting the property, staff, and other guests.
7. Limitation of Liability
To the fullest extent permitted by law, The Mystic Mercantile is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products, services, or website. We are not responsible for any damages resulting from third-party services, including payment processors, shipping carriers, or tour providers.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Modifications
The Mystic Mercantile reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the effective date. By continuing to use our website after any changes, you agree to be bound by the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at contact@mysticmerc.com or (770) 728-1874.
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.